Resolved -
The discount redemption issue has been fully resolved. Customers can now redeem their loyalty points for discounts normally. Thank you for your patience.
Dec 17, 02:56 UTC
Monitoring -
A fix has been deployed. We are monitoring the system to ensure discount redemption is working correctly for all customers.
Dec 17, 02:45 UTC
Identified -
We have identified the root cause of the discount redemption issue. Our engineering team is working on a fix.
Dec 17, 02:30 UTC
Investigating -
We are currently investigating an issue affecting discount redemption. Some customers may experience errors when redeeming points for discount codes.
Dec 17, 02:20 UTC