All Systems Operational

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Welcome to Joy Loyalty home for real-time and historical data on system performance.

Uptime over the past 90 days. View historical uptime.
Joy Management Portal ? Operational
90 days ago
100.0 % uptime
Today
Joy Storefront ? Operational
90 days ago
100.0 % uptime
Today
Joy REST API ? Operational
90 days ago
100.0 % uptime
Today
Joy Shopify Extensions ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 1, 2025

No incidents reported today.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025
Icons, image from our cdnapps.avada.io cannot be loaded due to SSL invalid
Resolved - This incident has been resolved.
Oct 24, 01:45 UTC
Investigating - Last 5 to 6 hours, customers encounter our widget loads our images from cdnapps.avada.io, which is invalid due to our domain SSL certificate not automatically renewed on Gitlab pages. We are not yet sure if this is a lagging effect AWS downtime incident. Normally, any SSL cert via GitLab Pages, GitHub page, or Cloudflare is renewed automatically. We reconnect our domain again and the SSL is working now.
Oct 24, 01:45 UTC
Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

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