Partially Degraded Service

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Welcome to Joy Loyalty home for real-time and historical data on system performance.

Uptime over the past 90 days. View historical uptime.
Joy Management Portal Degraded Performance
90 days ago
100.0 % uptime
Today
Joy Storefront Operational
90 days ago
100.0 % uptime
Today
Joy REST API Operational
90 days ago
100.0 % uptime
Today
Joy Shopify Extensions Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 31, 2026
Joy App - Server Error
Resolved - Some merchants reported a server error when opening the Joy Management Portal (admin). Joy Storefront, REST API, and Shopify Extensions were not affected and continued to operate normally. The issue was identified and resolved within approximately 10 minutes.
Mar 31, 10:20 UTC
Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

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