All Systems Operational

About This Site

Welcome to Joy Loyalty home for real-time and historical data on system performance.

Uptime over the past 90 days. View historical uptime.
Joy Management Portal Operational
90 days ago
100.0 % uptime
Today
Joy Storefront Operational
90 days ago
99.97 % uptime
Today
Joy REST API Operational
90 days ago
100.0 % uptime
Today
Joy Shopify Extensions Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 31, 2025

No incidents reported today.

Dec 30, 2025

No incidents reported.

Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025
Discount Redemption Issue
Resolved - The discount redemption issue has been fully resolved. Customers can now redeem their loyalty points for discounts normally. Thank you for your patience.
Dec 17, 02:56 UTC
Monitoring - A fix has been deployed. We are monitoring the system to ensure discount redemption is working correctly for all customers.
Dec 17, 02:45 UTC
Identified - We have identified the root cause of the discount redemption issue. Our engineering team is working on a fix.
Dec 17, 02:30 UTC
Investigating - We are currently investigating an issue affecting discount redemption. Some customers may experience errors when redeeming points for discount codes.
Dec 17, 02:20 UTC
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