All Systems Operational

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Welcome to Joy Loyalty home for real-time and historical data on system performance.

Uptime over the past 90 days. View historical uptime.
Joy Management Portal ? Operational
90 days ago
100.0 % uptime
Today
Joy Storefront ? Operational
90 days ago
100.0 % uptime
Today
Joy REST API ? Operational
90 days ago
100.0 % uptime
Today
Joy Shopify Extensions ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 3, 2025

No incidents reported today.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025
Shopify flow events not triggering
Resolved - Some customers report that their Shopify Flow trigger like Earn points, Redeem points not triggering. We have identified the issues and implemented the fixes.
Aug 25, 15:42 UTC
Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

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